03 / REPORTING & VISIBILITYWIPRO
JIRA Work-Tracking
Dashboard.
A daily ticket-tracking dashboard built to make operational progress visible and support weekly management reporting.
THE NEED
The team needed a clearer way to see ticket progress and quickly identify work that was still pending or had become overdue.
MY CONTRIBUTION
I prepared the dashboard to make daily ticket status easier to follow and surface workflow areas that needed attention.
REPORTING
The dashboard supported weekly reporting to management, turning day-to-day ticket movement into a clearer operational view.
TOOL